Newcastle Social Workers

Preparing for a Job Interview: A Step-by-Step Guide for NDIS Participants

Job interviews can be nerve-wracking, especially if it’s your first time, or if you’re living with disability and wondering how to explain your needs. The good news is that you don’t have to face it alone. With a little planning and the right support in place, you can walk into your interview feeling confident and ready to shine.

Here’s a step-by-step guide to help you prepare for your next interview, tailored for NDIS participants looking to move into employment.


Step 1: Understand the Role

Before your interview, take time to:

  • Read the job description carefully
  • Highlight key tasks and responsibilities
  • Think about how your skills, interests, or experiences relate to the job

If you’re not sure what the role involves, ask your employment provider, support worker, or a family member to talk it through with you.

Tip: If you’ve volunteered before or had unpaid experience (like helping at a community centre), that still counts!


Step 2: Practise Common Interview Questions

Here are a few questions you might be asked, and how to prepare for them:

Common QuestionWhat They’re Looking For
“Tell me about yourself.”A short summary of your background, interests, and goals
“Why do you want this job?”Interest in the role or company
“What are your strengths?”Examples of what you’re good at (e.g. reliable, friendly, organised)
“Tell me about a challenge and how you managed it.”How you respond to difficulty or problem-solving
“Do you work better in a team or on your own?”Self-awareness and adaptability

You don’t have to give perfect answers, just be honest and clear. Practising with someone you trust can help reduce nerves and boost confidence.


Step 3: Plan What to Wear and How to Get There

What you wear doesn’t have to be fancy, just clean, neat, and appropriate for the job. Think:

  • A polo and pants for hospitality or retail
  • A plain shirt and trousers for admin or office work
  • Comfortable clothes that make you feel confident

Plan your transport ahead of time:

  • Will someone take you?
  • Are you catching the bus or train?
  • Do you know how long it will take?

If transport is a barrier, your NDIS plan might fund travel training or support to attend the interview.


Step 4: Know Your Support Needs (and How to Talk About Them)

You don’t have to tell your employer everything about your disability, but if you need adjustments to do the job, it’s helpful to be upfront.

Examples of workplace adjustments:

  • More time to complete tasks
  • Written instructions instead of verbal ones
  • Flexible break times or shorter shifts
  • A support person to help with training

You can say something like:

“I’m great at staying focused when I have a written list of tasks. That really helps me work at my best.”

If you need help preparing how to talk about this, your social worker or employment provider can support you.


Step 5: Bring Notes if Needed

It’s okay to bring a small notebook with reminders — such as:

  • Your key skills
  • Questions you want to ask the employer
  • A list of supports you might need (if relevant)

You can also bring:

  • A printed resume
  • Contact details for your references or support person
  • A water bottle if you’re feeling nervous

This shows you’ve come prepared, which employers appreciate.


Step 6: Reflect and Follow Up

After the interview:

  • Reflect on what went well
  • Make a note of any questions they asked that surprised you
  • Ask for feedback if you don’t get the job

Remember, every interview is a valuable experience, even if it doesn’t lead to a role right away.


How Newcastle Social Workers Can Help

We help NDIS participants:

  • Build the skills and confidence needed for job interviews
  • Practise answering questions in a safe, supportive space
  • Identify your strengths and translate them into work-readiness
  • Talk about your support needs with confidence and clarity
  • Connect with employment programs or providers who understand your goals

Whether it’s your first interview or your fifth, we’re here to support your journey, at your pace, and in a way that works for you.

Contact us today to get started with personalised, strengths-based employment support.

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Focused on support coordination, specialist support coordination and psychosocial recovery coaching.
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