Everyone has the right to make their own choices about how they live, including people with disability. But sometimes, people may need a little support to make decisions that feel right for them. That’s where supported decision-making comes in.
It’s an approach that recognises people as the experts in their own lives, even if they need help understanding information, exploring options, or communicating what they want.
Supported decision-making is a key principle of the NDIS and something we prioritise at Newcastle Social Workers. Here’s what it is, why it matters, and how it can be part of your support journey.
Supported decision-making is when a person with disability makes their own decisions with help from trusted people. That support might include:
Unlike substitute decision-making, where someone else chooses for you, supported decision-making keeps the person in control, even if they need assistance.
It applies to all kinds of decisions, from everyday choices (such as what to wear and where to go) to more significant ones (like which services to use, where to live, and how to manage money).
Supported decision-making is essential because it:
It also prevents situations where someone’s choices are ignored or overridden — which can lead to frustration, harm, or loss of autonomy.
Anyone trusted by the participant can play a role in supported decision-making. This might include:
The most crucial part is that the supporter respects the person’s will and preferences, rather than imposing their own ideas or goals.
In some cases, formal decision-making tools such as circles of support, visual aids, or communication devices can also aid the process.
Here’s what supported decision-making might look like day to day:
| Scenario | Support Provided |
|---|---|
| Choosing a new support worker | Helping the person read provider profiles, meet the worker, and talk through how they feel |
| Managing a weekly budget | Breaking down spending categories visually, helping track expenses, offering reminders |
| Attending a meeting | Explaining who will be there, what will be discussed, and supporting the person to prepare or speak up |
| Deciding what to do each day | Using visual planners, routine cards, or verbal reminders to support informed choice |
It’s not about doing things for someone — it’s about doing things with them, in a way that builds capacity and honours their voice.
At Newcastle Social Workers, we centre everything we do around respect, choice, and empowerment. Whether you’re an NDIS participant, a carer, or a support professional, we can help you:
If you’re interested in services that uphold your right to be heard and understood, we’re here to support you every step of the way.
Contact us today to learn more about how supported decision-making can be part of your journey.
