Services

Specialist NDIS Support Coordination

We understand that some people have complex support needs that require a higher level of skill, care and attention. That’s why we offer specialist support coordination to help you navigate the National Disability Insurance Scheme (NDIS) and manage challenging situations effectively. Our team is here to ensure you receive the right guidance and services.

We are experienced in working with participants on the complex support needs pathway, including helping with mental health issues, housing challenges, and transitions from hospital or prison back to the community. As a trusted complex care provider, we offer support for participants living with significant challenges, ensuring they receive the tailored resources and care they need to thrive.

Through our expertise in NDIS planning for people with diverse needs, we connect you with appropriate support workers and personalised services. By working closely with you, we aim to empower you to live a full, independent life.

At Newcastle Social Workers, we are committed to being your partner in navigating the NDIS, offering specialised support that makes a real difference in your life.
Specialist NDIS Support Coordination
NDIS Specialist Support CoordinationSupport Coordination
What It Is

What is Specialist Support Coordination?

Specialist support coordination is the highest level of coordination service provided under the National Disability Insurance Scheme (NDIS) for participants with complex support needs. This service is essential for people with complex support requirements who face challenges such as mental health issues, homelessness, or transitions from inpatient care. 

The key difference is that specialist support coordination is delivered by an experienced professional with a degree-level qualification in allied health such as a Social Worker, Psychologist, Occupational Therapist, or Mental Health Nurse. Specialist support coordinators are trained to provide specialised support for participants, ensuring they receive the care and assistance required to navigate their unique situations.

The focus of specialist support coordination is on reducing complexity in the participant’s support pathway, overcoming significant barriers, and ensuring all disability services, government services, and community resources work together to support their goals. This often involves managing complex care services, engaging with NDIS complex support needs services, and collaborating with social services to address individual needs.

Participants with complex support needs benefit from the expertise of specialist support coordinators, who work closely with them to ensure all services align with their objectives. The goal is to create a seamless and supportive environment that fosters progress and well-being.
The Difference

What Makes Specialist Support Coordination Different?

Specialist Support Coordination stands out from standard support coordination due to its focus on participants with complex needs. Here are the key differences:

Provided by Qualified Allied Health Professionals

The key difference is that specialist support coordination is delivered by an experienced professional with a degree-level qualification in allied health such as a Social Worker, Psychologist, Occupational Therapist, or Mental Health Nurse.

Tailored for Complex Support Needs

Specialist Support Coordination is designed specifically for participants with complex support needs, including those facing challenges such as mental health issues, incarceration, or unstable housing.

Expertise in Complex Cases

Delivered by complex care providers, this service requires a higher level of expertise and experience to manage intricate situations and coordinate services effectively. Specialist support coordinators have an understanding of the ways that various systems work together.

Developed Following Extensive Consultation

This specialised service was developed following extensive consultation to address significant barriers participants may encounter in their housing, health, or environment.

Integration with NDIS

Specialist Support Coordinators understand the intricacies of the National Disability Insurance Scheme (NDIS) and work to help participants navigate their plans effectively.

Connection to Disability Services

Participants gain access to appropriate disability services and support resources through the expertise of Specialist Support Coordinators, who align services with individual goals.

Guided by the National Disability Insurance Agency (NDIA)

Specialist Support Coordinators leverage their knowledge of the National Disability Insurance Agency (NDIA) and its processes to ensure participants receive the right support.

Focus on Individual Goals

The service ensures all supports work together to meet participants’ needs, creating a cohesive and effective plan tailored to their circumstances.
Your Support Team is Just a Call
How It Works

How We Help You with Specialist Support Coordination

Our specialist NDIS support coordination is focuses on creating a seamless support network for participants. Here's how we make a difference:
  • Addressing Barriers to Support
We help you identify any issues preventing you from accessing the right support, whether it involves navigating the NDIS planning process for people or finding suitable housing and disability services. Through extensive consultation and engagement, we work with you, your family, and others in your life to overcome these challenges.
  • Creating a Service Plan
Participants with complex needs often require a tailored plan. Our team collaborates with you to create a comprehensive plan that ensures your supports, including specialist disability accommodation, supported independent living, and other services, work harmoniously to deliver the best care possible.
  • Coordinating Your Services
We connect you to the right services, including services for housing and disability, mental health resources, and healthcare providers. For participants living with unique challenges, we ensure all supports align with your goals and integrate effectively within the broader support network.
  • Providing Ongoing Support
Our team maintains regular contact to ensure your services are meeting your needs. Whether you're an NDIS participant or need help transitioning to new National Disability Insurance Scheme services, we continuously adapt your plan to align with your evolving circumstances.
By leveraging our expertise, we ensure participants have access to the right services and resources, empowering them to live more independent, fulfilled lives. Let us help you navigate the NDIA-initiated programs and ensure you receive the support you need.
Our Vision and Values
Why Choose Us

Why Choose Newcastle Social Workers for Specialist Support Coordination?

All of our specialist support coordinators have a degree-level qualification in a relevant discipline. Our team understands the challenges NDIS participants face, including navigating the planning process and accessing essential services like specialist disability accommodation.

At Newcastle Social Workers, we provide expert specialist NDIS support coordination in Newcastle, tailored to meet the diverse and complex support needs of participants. Here’s why you should choose us:

Expert Support

We address challenges impacting participants, such as issues with incarceration or homelessness, to ensure comprehensive care.

Empathy and Care

We recognise the importance of engaging with participants’ families, carers, and sector representatives to provide holistic support. Through local engagement, we create strong support networks that prioritise your well-being.

Tailored Plans

Each plan we develop is designed to provide tailored support based on individual circumstances. Whether it involves assistive technology, a pathway to specialised supports, or collaboration with existing service providers, we ensure all supports align with your goals.

Coordination of Services

We connect you to vital disability support services, leveraging our expertise as experts in NDIS plans and processes in order to deliver effective solutions. Our team works diligently to measure participant progress towards outcomes and acknowledge achievements as part of an ongoing process.
Contact Us

Schedule a Call

Are you ready to get the specialist support coordination you need?

We’re dedicated to delivering comprehensive support through a personalised approach that meets your unique needs. Our services include working with systems and existing service providers and creating a pathway that provides specialised solutions for participants requiring a higher level of specialised supports.

With the help of our dedicated specialist support coordination team focused on participant outcomes, we ensure seamless coordination and progress. Through regular reviews to measure participant progress, we align supports to help you progress towards outcomes and acknowledge achievements along the way.

Our complex support practice lead works closely with everyone on the team to address challenges, ensuring every aspect of their care is integrated effectively within government systems and existing services. Let us help you navigate your journey with care and expertise.
Let's Talk!
Reach Out to Us
We Service
Newcastle and Surrounding Regions
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Focused on support coordination, specialist support coordination and psychosocial recovery coaching.
Registered Provider Number:
405 012 5327
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Contact Information
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Focused on support coordination, specialist support coordination and psychosocial recovery coaching.
Contact Information